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TERMS AND CONDITIONS


  1. In the event that the fan fails to pay the due installments according to the agreed payment schedule, El Qalaa El Hamraa Company reserves the right to impose a penalty of 2% of the total overdue amount for each week of delay, with a maximum limit of 10% of the total overdue amount.

  2. If the fan fails to pay two consecutive installments, El Qalaa El Hamraa Company has the right to terminate the contract and refund the amounts paid by the fan after deducting 5% as administrative fees from the total service value, provided that the termination occurs within the first three of the contract. If the termination occurs after three months, the company shall refund the amounts paid after deducting 15% as administrative fees from the total service value. In all cases, El Qalaa El Hamraa Company reserves the right to provide the service to another customer.
  • Please review the Terms and Conditions carefully before submitting your application. By clicking “Pay now,” you confirm that you have read, understood, and agreed to all the terms and conditions outlined in the attached document.